FAQ

Salute Master has been wholesaling health care therapy products for over 10 years and we have encountered all kinds problems. HereĀ are the most important concerns ofĀ ourĀ customers before making the deal.

Table of Content

General

The defining characteristics of Salute MasterĀ are the diversity of our products, the team’s ability to innovate and thorough knowledge of the target country markets. AsĀ a result, our products have a wide range of therapies (Thermal heat, Massage, PEMF, Photon Led Light, etc), and each product comes in unique design and multiple sizes to closely match all possible needs of different markets. Take a minute to send an inquiry to us to get the latest product catalog.

Stock model MOQ1 pc.

Customized size/design/packing, MOQ 200-500pcs.

CE, ISO13485, ISO9001, FDA, FCC, and meet standard of PSE, NOM, and EAC.

Product

All products supplied by Salute Master are popular, but not every market is the same. To get a professional turnkey solution, it is better to ask our experienced consultants.

China is a worldwide factory, you can find many options of suppliers, but Salute Master can guarantee that our prices can be on par with theirs and our service far exceeds your expectations.

Customization

Yes, with a completed supply chain management, all your customized demands can be achieved.

Yes, it is easy to do custom package. We can show you different packing solutions for reference. Customized package as customerā€™s requirements can be achieved.

Service

Yes, you can choose to be a reseller of Salute Master for dropshipping or we also have some unbrand items for blind dropshipping.

Of course, but it is better to wait until the epidemic subsides. Now we support using ZOOM for online factory inspectionĀ or video call for production inspection.

Our warranty for products lasts 12 months after you receive the goods. During the warranty period, we supply online technical support. The customer needs to supply some photos and short videos to explain the problem they meet. Free spare parts or replacement products can be offered if the product has a quality issue. After the warranty time, A lifetime technical consultant is supported to help you satisfy the customers.

Warn Tips: Any man-made damage is not supported with the service.

Stock items: 5-7 days

Sample: 7-15 days

Trial order in small quantity 30-50pcs: 15-20 days

Mass production: 20-35 days which depends on order quantity.

It does happen that the product you offer is too complex for your needs, we may not be able to manufacture it, but be confident that Salute Master has over 10 years of experience in the industry, we have far more resources than others, and we can help you find the corresponding manufacturer.

Shipment

  1. For sample orsmall trial order, by air, railwayor by express :FEDEX, DHL, UPS, Aramex , etc
    b. For large order, we arrange shipment by sea or by air according to your requirement.
  1. Express: 5-7 days
  2. Air: 5-7 days
  3. Sea: 28-45 days
  4. Railway: 30-55 days

Payment

Payment less than 5000USD, 100% in advance. Payment more than 5000USD, 30% T/T in advance, and balance 70% before shipment or against B/L.

If you have another question, please feel free to contact us.

For small amount order, we accept Western Union or PayPal. If you need a trade assurance, we can draft an order link via Alibaba which supports Visa, Credit Card, Google Pay, Apply Pay, PayPal, Western Union, etc.

For large amount order, we accept T/T for most of the orders.

You will feel easy and comfortable to cooperate with us. Salute Master has helped customers in more than 75 countries to be successful and earn good profits.

Click the buttons below, and let’s grow your brand together.

Get An Accurate Quote To Grow Your Business Today

No matter your project is complicated or simple, no matter your demand is large or small, you will get an instant response from our professional team.

Ask For A Quick Quote

We will contact you within 24 hours, please keep a watch in your email.